Frequently Asked Questions

Everything you need to know about shopping with U2 Shop.

How do I determine the right size for me?

Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters to ensure you find the perfect fit for your body type.

What is your return policy for fashion items?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your outfit sooner.

What payment methods do you accept?

U2 Shop accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options via Klarna and Afterpay.

Are your clothing materials sustainably sourced?

We are committed to ethical fashion. 60% of our current collection is made from organic cotton or recycled polyester, and we aim to reach 100% sustainability by 2026.

Can I track my order once it has shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery status in real-time.